Privacy Policy

S,M Repair and Maintenance is committed to protecting your privacy and handling your personal data responsibly in accordance with UK data protection laws, including the UK GDPR. When you use our website, contact us, or submit an enquiry, we may collect personal information such as your name, email address, phone number, address (if provided for service purposes), and any details you choose to share relating to your enquiry or booking. We may also collect limited technical information such as IP address, browser type, and device information for website functionality and analytics. We use this information solely to respond to enquiries, provide quotes, arrange and deliver services, communicate with you, improve our website, and comply with legal obligations. Our website is hosted on Wix.com, which provides secure data storage and standard security measures to protect your information. We do not sell, rent, or trade your personal data to third parties; however, trusted third-party services such as website hosting, analytics, and contact form tools may process data on our behalf where necessary to operate the site. Personal data is retained only for as long as required to fulfil its purpose or meet legal requirements, after which it is securely deleted or anonymised. You have the right to access, correct, request deletion of, or restrict the processing of your personal data, and you may withdraw consent at any time by contacting us. Our website may use cookies to improve functionality and user experience; these can be managed through your browser settings. If you experience any difficulty accessing content on this website or require information in an alternative format, please contact us and we will do our best to assist. This Privacy Policy may be updated from time to time, and any changes will be published on this page.